We hope you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety and oral health. "We will return for elective procedures on Tuesday, May 26th."
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
- Our office will communicate with you beforehand to ask some screening questions. You'll be asked those same questions again when you are in the office.
- We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
- You may see that our waiting room will no longer offer magazines, children's toys and so forth, since those items are difficult to clean and disinfect.
- Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
- To comply with ADA and CDC guidelines all cleanings will be done by hand scale only until further notice. This is to avoid and minimize the creation of aerosol particles.
- Even though we try to accommodate everyone some appointments might need to be rescheduled to comply with social distancing guidelines.
- We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
- We ask that you wear a mask when coming to your appointment. (Update: Per new executive order by Orange County Mayor, Jerry Demmings, starting Saturday, June 20th, 2020, it is required to wear a mask).
- Please try to keep personal items to a minimum when coming.
- At this time we request that you refrain from bringing a companion to the office. Only the scheduled patient will be allowed in the treatment room. Any companion would have to wait outside our office. (If you require assistance please contact our office with at least 48 hours prior to your visit so we can make arrangements).
As an additional precaution our staff is screened daily. You will see some changes in how we look, but please know that we are always smiling underneath all the new outfits.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. *To make an appointment, please call our office at (407)601-4468 or you can request appointment on our website.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
Sincerely
Amaury Valle, DMD